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Hello Angelina,

We have received your request and it is being reviewed to see whom will be best able to provide help with your issue.

If you have any additional details that will help us resolve this issue, please provide them by replying to this email. Please make sure you have provided detailed information regarding your issue as this will help with resolution time.

One of our agents will be working on your request and we will notify you shortly if there are additional questions or we are able to resolve it.

Thank you!

KSC Automated Reply
cc: Palladium Support